Video

Part One: Streaming vs. Streamers - A Stand-Off

Part One: Streaming vs. Streamers - A Stand-Off

The creative standstill between viewers and streamers has come to a head. As streaming slowly inches its way to overtaking the conventional ways of watching television, the divide between what viewers want and what is being produced grows. Audiences have made it clear that they prefer the formats of the past overcurrent releases, but streaming companies are refusing to make changes to their current format, especially regarding the sitcom.

Home Studio Technology: Software

Home Studio Technology: Software

This article—focused on software—is the second in a series focused on informing our readers about home studio technology. The broad categories covered in this post—graphics and illustrations, audio, video, streaming, web services, and podcast services—detail the most popular tools and well-regarded alternatives that can help you improve your working-from-home experience.

Home Studio Technology: Hardware

Home Studio Technology: Hardware

The quarantine and social distancing guidelines for this pandemic have shifted many areas of life online. Many arts administrators, along with those in other career fields, are in their seventh month of working remotely and may be looking for ways to improve their experiences. This guide is meant to help improve the quality of experience for virtual work and social meetings through home studio technology, and to provide creators and hobbyists with information to get started with or improve their projects.

SecondSundaySurvey: Trends in Digital Video Consumption

SecondSundaySurvey: Trends in Digital Video Consumption

More and more arts organizations are investing in digital video production as a means of engaging audiences who want to know more about arts programming.  These audiences connect across a spectrum of devices, so knowing how audiences consume video will help organizations create the best format for engagement. A new survey conducted by Ooyala illuminates these patterns and provides vital insight to the conversation surrounding video distribution.

Developing Jazz and Classical Audiences with Technology

Technology in the Arts is pleased to present our new white paper Online Audience Engagement: Strategies for Developing Jazz and Classical Audiences, spearheaded by writer Tara George.

Many of you may remember critic Terry Teachout’s controversial Wall Street Journal article that asked if jazz could “be saved?” Teachout’s article, in response to the NEA’s 2008 Survey of Public Participation in the Arts, prompted a variety of reactions across the field. Despite much of the hostility directed at Teachout, his question and concerns seemed to be valid and worth exploring, especially since the survey indicatedthat audiences (particularly for jazz, classical and opera music) were shrinking and growing older at an alarming rate. An interesting twist came in 2010 with the release of the NEA’s Audience 2.0 survey. A key finding in this survey was that Americans who participate in the arts through technology and electronic media (television, Internet, handheld devices) were three times more likely to attend a live arts event. Much like Teachout’s initial article, this survey also prompted a round of discussion about correlation and causation. Despite the controversy and debate, it is undeniable that technology is one of the most promising tools that organizations can use to build a younger fan base.

This white paper explores the role that digital marketing is now playing in building audiences in the jazz and classical music realm. This report also highlights the work of several artists and organizations at the forefront of reaching and developing new audiences online. It’s important to note, however, that most of the organizations and artists here would classify their work and the music they present as a hybrid of multiple genres. Though that distinction falls outside the scope of this report, it’s an important trend to take note of that can have a direct impact on digital marketing. Finally, we have provided a concise 4-step guide as an example of how many organizations actually implement best practices.

Organizations Highlighted:

We hope that you find each case study in this report to be encouraging and inspiring! Here were a few of the organizations we featured:

  • Mobtown Modern: was founded by Brian Sacawa in 2008. This organization fills a void in Baltimore’s vibrant music scene and serves as a catalyst for musical innovation and the creation and presentation of the new music of our time.
  • New Amsterdam Records and New Amsterdam Presents: New Amsterdam Records is the for-profit record label subsidiary of New Amsterdam Presents, a presenting and artists’ service organization that supports the public’s engagement with new music by composers and performers whose work grows from the fertile ground between genres.
  • Revive Music Group: serves as New York’s leader in conceptual and never-before-experienced live music productions—for a jazz and hip-hop celebration giving a unique aural exhibition of the undercurrents connecting the genres and ultimately fans of multiple generations.
  • Search and Restore: is a New York-based organization dedicated to uniting and developing the audience for new jazz music.

Download this report today!

And please share with colleagues by clicking the "ShareThis" icon below.

10 Takeaways From the 2011 Emerging Practice Seminar

CultureLab, a partnership between an informal consortium of arts consultants and the Cultural Policy Center (CPC) at the University of Chicago, recently held an 'Emerging Practice Seminar' in April. The organization was formed to break down the silos of research, policy and practice, and create a new capacity and approach to tackling challenging issues. The topics at this year's seminar were:

  • Uses of technology in audience engagement
  • Revenue management and dynamic pricing

The seminar's website features all of the speakers' presentations (both videos and slides) and is an extremely helpful resource!

Here were my top 10 takeaways from the 'Use of Technology in Audience Engagement' portion of the seminar.

1. Embrace technological innovation, there's nothing to fear! Tim Roberts of ARTS Australia provided an introduction to the day's topics. Tim's introduction called attention to the unfortunate fact that any arts managers and organizations still view technology as something they are fighting against. He quoted NEA chairmen Rocco Landsman as saying "the arts are battling the technology invasion". Roberts argues that many also believed cable television to be the death of television and photography to be the death of painting and that technical innovation has not caused the death of an artform but has contributed to its spread and created new audiences.

Uses of Technology in Audience Engagement - Tim Roberts from Cultural Policy Center on Vimeo.

2. Engagement is an ongoing process: Technology is least effective when it's not used in a proper context of engagement. This process of engagement often begins prior to the audience coming through the doors. Likewise, the process shouldn't end after the performance or visit ends. Technology can help to provide context to a piece of art or performance, personalize the experience and even augment the experience. There are many options when it comes to sustaining a deeper level of audience engagement.

3. Layered Arts Experiences are cool! This type of technology has been extremely underutilized in the performing arts sector. Layered Arts Experiences offer audiences options for real-time assistance imperative during arts programs. They can come in the form of supertitles for opera and dance performances. The Columbus Symphony Orchestra had a device called the 'Concert Companion' which enabled patrons to read something about the piece they were hearing as they listened to the concert.

4. Museums continue to lead the way when it comes to adapting technology: Another common theme during the seminar was the overwhelming lack of technological innovation in performing arts organizations. Even though there were examples of organizations using layered arts experience tools and mobile interactions, it seemed as though they were few and far between and many had even stopped using these tools.

5. The verdict is still out on Tweet Seats: A 'Tweet Seat' is simply a seat reserved in a theater for Twitter users. Tweet Seats have many benefits, including: encouraging a younger audience demographic to get involved in the performance, having this demographic spread the word about the performance to their Twitter followers, and cutting down on distracting other audience members by blocking off a section for Twitter users. The question, however, remains whether or not people can truly become immersed in a performance if they are multi-tasking with other technological devices.

6. Mobile Interaction isn't just limited to QR Codes in Museums Ron Evans of Group of Minds had some great ideas about ways to engage audiences via mobile devices. Evans suggested placing a QR Code on tickets for previews of the show. Evans also suggested distributing digital keepsakes after shows. He also discussed the importance of using these mobile technologies in the proper context of audience engagement. Unfortunately, most technology has focused on the pre-performance and pre-sale with the sole intention of making the sale and increasing attendance. Engaging audiences should also involve increasing their understanding and appreciation of an artform. The 'during' and 'after' is just as important to leading people to the next experience.

Mobile Interaction: adding content and context - Ron Evans from Cultural Policy Center on Vimeo.

7. Location Based Servies has a long way to go: Devon Smith presented the findings of a research study she conducted on arts organizations using location based services. Location Based Service is simply a service that uses the geographical position of a mobile device (Foursquare, Yelp, Google Maps). Applications like Foursquare can be useful in providing real-time analytics on the demographic of those who are "checking in" to a venue. Smith's study found that only 36% of the 76 nonprofit theatres she tracked, had properly claimed their venues on Foursquare, yet 97% of the venues had a mayor. Even though claimed venues had 3% more activity, the real-time analytic information could be very useful to any organization.

8. Blogging Isn't Dead!: Thomas Wickell of Malmo Opera shared one of the most interesting case studies of the day. Wickell emphasized the importance of viewing the stage from the audience's perspective as opposed to looking out at the audience from the stage. With this key distinction in mind, Wickell and his team found that the audience they wanted to attract was not responsive to traditional channels of advertisement (newspapers, television, etc). Since most of their target audience were highly engaged online, the team created a blog that was centered around the life of a character in an upcoming opera. The blog became so popular, at one point in time, traffic to the blog surpassed that of the company's main website! The staff even invited readers to a ceremony for the character (since she does not survive) and over 100 people came to pay tribute to her life. The blog can still be found here!

9. Technological Innovation Often Requires a Culture Change Within an Organization : Linda Garrison and Thomas Weitz at Steppenwolf Theatre gave an overview of helpful practices for creating video content. An important theme during this presentation was the importance of finding allies when seeking to implement any changes. Whether designing a new video campaign or placing QR codes on marketing material, implementing new technology can often mean a culture change within an organization. Finding out who your champions, advocates and contributors are beforehand can make a world of difference when proposing any sort of change. It's also well worth your time to watch the Steppenwolf videos here.

10. Know Your Target! The Steppenwolf and Malmo case studies highlighted the importance of understanding who the target audience is prior to implementing any of the strategies and tools listed above. Steppenwolf researched and found their audience tended to be highly educated, comfortable with direct marketing and confined to a very specific geographic location. As a result, Steppenwolf decided that an online video campaign could be effective in engaging their audience. The Malmo Opera worked backward and began by envisioning what type of audience they wanted to attract. Either way, this process is extremely effective when the target audience is clearly defined.

Arts and Technology Round-up: Museums and the Web Edition

Happy Friday everyone! For this arts and technology round-up we decided to try and hone in on a few of the awesome projects that we saw at the Museums and the Web conference last week. Up first are our picks of some of the best and most innovative projects. After that, the winners of the Best of the Web 2011 awards from the conference.

Technology In The Arts Picks

Zooniverse - This group marries together the researching needs of the scientific/historical communities and the power of crowdsourcing. By creating a series of interactive web portals, Zooniverse creates communities of "Citizen Scientists".

PhilaHistory - Philly based GIS firm Azavea worked with the City of Philadelphia to create a platform for linking historical photos of the city to their real world locations using geo-location and augmented reality.

One To One with the Artist: Ai Weiwei - A simple idea with a great effect, this project from the Tate allowed museum visitors to record and upload a video in the gallery and have a video dialogue with the artist Ai Weiwei.

The WALL - The Museum of Copenhagen's giant multi-touch multimedia screen installed in one of the central squares of Copenhagen.

ARTfinder - A new recommendation engine for artwork, this site works very much like Last.fm, taking your current interests and using them to introduce you to new works.

The Collective - Sounding a little bit like a bad 50's sci-fi flick, The Collective is the Denver Art Museum's interactive website/online programming space and a new way of connecting and bringing in the Denver community.

MoMA Learn - An extremely in-depth arts education web portal, the Museum of Modern Art's education department went all out on this one.

ARtours - The Stedelijk Museum's innovative augmented reality program.

The Best of the Web 2011

Education & Best Overall: The ACMI Generator

Mobile: The AB EX NY iPad app

Innovative: Nationnaal Historisch Museum / Museum of National History

Museum Professional & People's Choice: Smithsonian Web and New Media Strategy Wiki

Long-Lived: Exploratorium.org

Research/Online Collection: Portable Antiquities Scheme

Audio/Visual/Podcast: Access All Areas podcast

Project by a Small Institution: ASI: Archaeology Scene Investigations in North County Louth



Instant Encore: Classical Music goes Mobile

Margo Drakos, co-founder and COO of InstantEncore
Margo Drakos, co-founder/COO of InstantEncore

Margo Drakos is a woman on a mission. The co-founder and COO of InstantEncore wants to take classical music directly to its audience via a host of online services, including a digital strategy package for powering custom websites for organizations, a website builder for artists and the development of mobile apps. Recently, the company has been busy building custom mobile apps for Android, iPad, iPhone and all smartphones. InstantEncore’s mobile apps have previously been featured on this blog in Tom’s article 10 Arts and Culture Mobile Apps from 2010.

apple-interface-250wInstantEncore currently powers about 100 iPhone apps and 50 Android as well as hosting mobile web apps, which make an organization's website functional on a mobile phone. Their platform powers the app for the popular YouTube Symphony Orchestra, which, at over 125,000 downloads, and beats both the Taylor Swift and Linkin Park apps by about 90,000. Instant Encore also hosts the apps of notable organizations like the NY Philharmonic, Chamber Music Society of Lincoln Center, Cleveland Institute of Music and Houston Grand Opera.

I talked with Margo recently to catch up on Instant Encore's latest endeavors.

What is InstantEncore? InstantEncore.com is a classical music platform that enables artists and arts organization to harness the power of technology to connect with their fans anywhere, any time. We are the infrastructure! We have created the only classical music-specific digital asset management system that essentially allows our Partners from a broad spectrum of the performing arts world to enter digital content – event listings, ticket selling, audio recordings (streaming, download, public or private), video (live or on-demand), news, blogs, and photos - one time, and have all of their content published in real time to their own website, mobile apps, Facebook or Twitter accounts.

instantencore1 How did the idea for InstantEncore come about? Two things happened: I was playing cello for a living and I had sort of grown frustrated with the disconnect between musicians and the audience, where the field was going, and how technology was disrupting the traditional models. I felt passionate about re-personalizing the concert experience without losing artistic integrity.

An InstantEncore concert card offering a music download.

An InstantEncore concert card offering a music download.

Meanwhile, I had the pleasure of meeting some wonderful engineers and they had a really powerful search engine specific for classical music that resulted in a high-end jukebox called Maestro. It had originally been created to help catalog vast CD collections, like that of our chairman/CEO. I was talking to them about how sometimes as a performer you would go to a live event and afterwards people would say “I loved the concert. How can I hear it again? How can I get a recording?” And of course I was always trying to sell some unrelated CD. So I talked to these engineers about this predicament that a lot of musicians always find themselves in, and so we actually created this concept of the “Instant Encore”—where you can take a card at the concert, go home, and download the content that you just heard.

How has InstantEncore evolved from the days of concert cards to now? Instant Encore started with a very powerful search engine that had organized and standardized all classical music meta data, and our objective was to build the tools that would enable fans to connect with the music and artists they love, in a personal, immediate way. We wanted to leverage technology to extend and enhance every aspect of the live concert experience. We are committed to providing the 21st century tools that will save organizations time and money by automatically or quickly powering their digital assets to connect with fans and engage sponsors.

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How does the Instant Encore component fit in with an organization’s existing social media presences and organizational website? Our goal is to streamline redundancies and save resources. Right now, you have a lot of people that are trying to update their website, spending a great deal of time developing a content management system internally instead of spending development time and resources on the front end. Then there is the mobile space--if an organization does not have a good web-browsing experience from a smartphone, people will close the site. Then organizations are manually pushing content that is often a PR push to Facebook and then to Twitter as well. So there’s a great amount of time and effort in trying to maintain all these very necessary social network platforms.

Obviously details about classical music can be a nightmare to organize or for data entry. We have a very standardized way—unless it’s a world premiere, it’s all in our search engine’s system. For example, if you start to type in “Beethoven Symphony No. 5”, it’s going to have the opus number and the key and all the movements and you just click on that and it’s automatically transferred. So, you’re never entering all that information yourself, which is 1) time-saving and 2) tagged at the most specific level, which allows people that are not looking specifically for you to find you and you that already know you and want to find you to customize their experience.

Our system is set up so that you as a Partner can enter an event listing in moments in our secure Control Panel. By that one simple event creation in our content management system, it updates in your website with our webbuilder or more advanced API (Application Programming Interface—see the end of this entry for more information). posts to the partner’s social networks, mobile apps, etc. You can do a host of different things—tag your YouTube channel. You can manually upload music for streaming or download purchase. Or you can create a private download code campaign for donors or concertgoers. One of our most valuable features is this web crawler that goes through hundreds of RSS feeds and finds articles specific to arts organizations and tag any article from newspapers or blog. This can automatically appear in your app or website as the latest news, so you’re not having to physically manage your app or site but your content is current.

The music player feature on InstantEncore's Android app (left) and the events feature on InstantEncore's iPhone app (right).The music player feature on InstantEncore's Android app (left) and the events feature on InstantEncore's iPhone app (right).

So basically it’s just a one-stop shop. It’s a digital asset management system where you come to enter your content in one place and it goes to all the platforms that you’re using. We’re just an aggregator and publisher of that content… Our concept was that it should be something that a two-person organization can use our tools and manage and have a very robust, beautiful integrated social media presence or an organization with a budget over 10 million can use the same tool.

Regardless of all the features you offer, many organizations might have trouble getting the rights to use pieces of music or convincing players that a mobile app is somewhere the music should be. What are some of the arguments you can make to convince them that this is something worth doing? I come from the musician/recording side of things, am a current member of the AFM and as a child was a member of AFTRA and SAG, so I certainly appreciate where the musicians are coming from. What I think is important is that, fortunately or unfortunately (however you want to perceive it) we’re in a new period that is such disruptive change, brought on in part by technology and change is always painful. There are new great opportunities but the existing models and the days of residuals in the way that we used to know it, at least right now, are not there. I think it’s really important to actually be very upfront about this. Artists are highly intelligent people and creative people and have wonderful ideas to bring to the marketing and development side of the business. I think it is so important that everyone be a stakeholder charting this new world together.

I think part of this is taking a holistic approach and saying that there are certainly a group of people that are going to want a physical CD’s and there’s people that are going to want to download content. But there’s a certain group of people know who just want what they want, when they want it. We see from our stats that music or videos are increasingly having a very short shelf life. People will often want to hear a new live recording over and over and then they move on and that is it. I often say to my friends and colleagues that you have to have some faith and work together to try things. Every community and every audience is different, but if you don’t have the tools to even explore or try things, that’s very challenging. I think mobile is so essential. People will be accessing the internet via their mobile devices more than from a computer within the next few years. If you don’t have a good user experience to access your content via mobile or any content in it, in my opinion, I think it will be very, very challenging.

You mentioned that you are focusing your research efforts on return on investment in digital media and how orgs can get sponsorship for their technology initiatives. Can you tell me more? Why should anyone care about social media and an integrated digital strategy? Why should anyone care about having a mobile app? I’m a very “nuts and bolts”, frugal person. When I look at some of the organizations that I work with and see how much they’re spending on print material and yet they don’t want to spend a few thousand on a mobile presence, or want to wait a few years to see where this mobile thing goes, I think it is quite alarming. Showing people the return on investment is critical for them to care.

Many arts organizations' apps are sponsored by corporations or foundations.

Many arts organizations' apps are sponsored by corporations or foundations.

Many organizations we are working with have packaged a digital or mobile sponsorship package and in many cases, new donors or people who were not previously interested in sponsorship at a significant level, are excited to be part of new technology, sponsoring live video streaming on websites and mobile platforms and much more.

It’s built into our platforms—ways for people to feature sponsors, going through their audience to create new audiences, etc. What I’ve found is that I’ve been pushing organizations to think outside of their printed program with a printed logo and think, how can we think outside of the box and take the old ways that we used to monetize and seek corporate sponsors and take this into the digital space? Some organizations have come up with some fabulous things. Whether it’s embedded streaming announcements featuring sponsors, ad spots with sponsors, getting grants to cover new educational and audience development initiatives—various things. They’ve been able to monetize this in new ways, from new sponsors (not cutting out of other things).

I am very excited that Telstra, the telecom company in Australia, hired us to create a premium custom app for the Sydney Symphony that will include live video streaming of ten concerts in their mobile apps and website. This is a win-win for everyone.

How should arts organizations approach technology? There are so many platforms out there, there is so much information and everything’s changing so rapidly. I remember launching the app with the New York Phil and at that time, apps were still—people thought “what the heck is that?” So, the most important thing is to integrate digital media strategy into organizational strategy—into every aspect of decision-making across all departments. It involves PR, it involves marketing, it involves development, it involves operations, the audio recording department, musicians—absolutely everyone. I think that buy-in is essential. I think one of the most important things is just to start small and get permission to try something. If it doesn’t work, don’t let it validate that “this is never going to work” and if it’s a home-run, that doesn’t mean that it’s going to work the next time. It’s important to look at just getting started but with a clear, integrated strategy approach. And really, actually, there’s a lot of fear sometimes when it comes to technology and I think part of what’s been fun to see is that oftentimes, it’s a lot more fun than people necessarily anticipate and I think that that’s been a really rewarding part of what we’re doing.

When Thomas Hampson made his recital available for download and Performance Today, Minnesota Public Radio, and European Public Broadcasting Union announced it on air. We read the comments from people from around the world—from United Arab Emirates, to Germany to California to Wisconsin—about how that music impacted them and how grateful they were for that. I was very honored and proud that some of our tools could be helping to connect the power of his voice and his artistry globally in a way that’s never happened before. I think that’s really what it’s about and instead of feeling more protectionist, as scary as it feels, to embrace democratized access in this engaged age.

More info on Maestro API:

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Livestream, Ustream, We all stream: A practical guide to streaming platforms

So many options...
With so many choices when it comes to streaming video, what's an arts organization to do?

A few weeks ago, I highlighted some emerging trends in arts marketing for 2011.  One of the trends was “changing media consumption”, part of which includes arts organizations streaming performances live, whether to ballparks or online.

So let’s say that your organization is interested in streaming a performance live as it is happening or streaming a pre-recorded performance at a scheduled time. What are your options as far as platforms for streaming that video? And which organizations are out there using these platforms?

YouTube: The Non-option for Live Streaming

YouTube is the big name for online video, but livestreaming on YouTube will only be available for content partners. YouTube has not announced when livestreaming capabilities will go live. Approved by YouTube, content partners are people and companies that post regularly to the site and so that they can monetize their content with ads and rentals, obtain better digital quality for their uploads, and use YouTube’s Insight analytics tools.

You can apply to become a YouTube content partner to gain the above benefits. They have a special program specifically for nonprofits that currently includes arts organizations like Anaheim Ballet, MOMA, and Pilobolus Dance.

So when should you use YouTube? As of now, it’s the most mainstream choice for video, and therefore the easiest platform on which to build a community. YouTube has also streamed major events involving the arts community, like the Guggenheim’s YouTube Play Event. You might use it to post clips of the streaming event after the event is over and to host videos long-term; but right now, don’t depend on YouTube to release streaming capability any time soon.

Brightcove/Ooyala: The Gold Standard

Brightcove is the high-end gold standard for streaming. Many major corporations use it, as well as arts organizations like San Francisco Ballet and the Royal Opera House. It’s best for larger companies with highly valuable and highly demanded content as well as companies who want to fully integrate their streaming efforts with other components of their technology portfolio, via APIs, SDKs and other programming tools. Ooyala has a similar high-end set up used by companies like TicketMaster and ElectronicArts. Brightcove and Ooyala are great for larger companies with a lot of resources at their disposal. However, the price may not be affordable for organizations likely to use livestreaming once a year and only intend to stream to computers or existing mobile platforms—as opposed to a projector that would require higher quality video or a customized mobile platform that would require extensive development.

Livestream, Ustream, and Justin.tv: The mainstream for livestreaming

You may be thinking, “Okay, Brightcove sounds great, but my organization is not nearly as big as the Royal Opera House.” The most popular choices for streaming video amongst American arts organizations are livestream.com and ustream.tv. Both platforms offer mobile integration, easy interfaces and most any other feature you would want. Livestream even offers monetization opportunities.

Justin.tv appears to be gaining market share, but fewer arts organizations are on it, and its audience tends to skew younger and more male than the other platforms. Organizations like Wolf Trap have streamed pre-recorded events on livestream, a necessity when subtitles must be entered. Last summer the organization’s opera company streamed a cabaret performance of two world premiere operas Bastianello by John Musto and Lucrezia by William Bolcom.

Lee Anne Myslewski, Administrative Director, described the opera’s choice to use Livestream. “We chose Livestream because the interface was the most intuitive and it seemed to work the most consistently on all platforms/browsers. (Intuitive is important!) We were also specifically looking for an integrated chat function so that the audience and the artists could interact in real time during the broadcast. The process was smooth – easy for even a non-video person to create. We did have some viewers struggle with the speed of the file and intermittent pauses, but that could have been due to any number of causes - file size, their connection speed, or traffic on the site. If we go forward with the project we’ll likely use them again.”

One of the most notable successes on Livestream was Misnomer Dance Theatre’s stream of a performance in April 2010, which reached 2,000 viewers in 19 countries. Organizations are not only using LiveStream and Ustream to broadcast perform footage, though. They are also using it for production diaries like Second Wind Productions, press conferences like the Detroit Symphony Orchestra and educational initiatives like the Orange County Public Schools Orchestra Programs.

DaCast: No fuss monetization

Increasingly, companies want to monetize online content, and a recent Pew study (good summary here by ReelSEO) shows that people will pay for it.  Monetizing content can basically be done in two ways: generating revenue through advertising, or having the consumer directly pay for online content (pay per view), which can be on a one-off or subscription basis.

LiveStream requires $350 a month for their premium service, which includes opportunities for monetization. However, if you want to monetize your content with less financial commitment up front, DaCast is a sensible option.

DaCast describes itself as self-service model. In a way, all streaming services are self-service, but DaCast allows companies to monetize their content in the same self-service way that you can upload a video to YouTube. The only fees that you pay are for bandwidth, with a minimum $5 commitment. (The first 10GB are free, too.) Most excitingly, DaCast has developed a plug-in for Flash which allows users to pay directly on their video screens, rather than clicking through to another page.

The question is: could a paid model be right for your organization? As DaCast CEO Stephane Roulland said, “This is an excellent question.” Aggregated sites like classicaltv.com and Ovation are already monetizing content. Classicaltv uses the pay-per-view model while Ovation uses the ad-based revenue model. The Metropolitan Opera’s Met Player might be one of the one of the only single-organization streaming sites. The key is figuring out if your organization will break even on the fees to secure the rights and the fees to stream.

More resources:

Changing The Way You See With Augmented Reality

When looking ahead at what will be the most exciting technology for the arts in the coming year, augmented reality is bound to pop up in the conversation. You may be familiar with augmented reality already. The National Football League has taken advantage of this technology for years to project lines of scrimmage and game time information onto the field in real-time during television broadcasts. So what exactly is augmented reality (AR)? According to Wikipedia:

Augmented reality (AR) is a term for a live direct or indirect view of a physical, real-world environment whose elements are augmented by computer-generated sensory input, such as sound or graphics.

AR layers digital elements on top of our view of the everyday world. This overlay can be done in a number of ways: through the use of handheld devices like smartphones, through desktop computers with a webcam, by wearing specialized headsets, or by projecting a digital images/animations onto a real world location.

Since AR has the possibility to create such a unique visual experience, it naturally has attracted adopters from the creative community. Here are just a few cool projects taking advantage of AR:

DIY Day MoMA – Augmented Reality Art Invasion! On October 9th, 2010, Sander Veenhof and Mark Skwarek decided they would circumvent the traditional art world and host their own exhibition at the Museum of Modern Art using AR. The artists took advantage of the augmented reality viewer app Layar, currently available only on iPhone and Android devices, to create a virtual exhibition of digital works. By downloading the Layar app and loading the “AR Exhibition” layer, anyone with a camera-enabled smartphone or mobile device can view numerous digital artworks throughout MoMA. This includes both 2-D and 3-D images and animations and an additional 7th floor that only exists in the world of AR. The digital artworks have continued to be on display since DIY Day wrapped up in October.

A user view of the VPAP AR layer on both an iPhone and an Android. Image courtesy of VPAP.

The Virtual Public Art Project Also utilizing the Layar app, the Virtual Public Art Project (VPAP) takes the idea of AR artworks one step further by placing pieces around the globe. The artworks can be viewed in the round and from multiple perspectives, just as you would be able to with a real piece of public art. Check out some of the current works on display on VPAP’s website . If you’re interested in creating your own piece of AR artwork for the public, VPAP puts out multiple calls for submissions.               

The Macula Project – Mapping 600 years of history The Macula Project is comprised of a group of artists exploring the relationship between image, sound and the viewer. The city of Prague was searching for a way to celebrate the 600th anniversary of the astrological clock tower situated in the center of the city and turned to the Macula Project for a creative solution. The artists at the Macula Project turned to AR for the project and projected this stunning work that took the audience through the 600-year history of the clock tower.  Macula was able to achieve this by digitally mapping the building beforehand and tailoring their animation so when it ran through a digital projector, the perspective lined up perfectly with the real life clock tower.               

The Getty Museum – Exploring the Augsburg Display Cabinet in 3-D If there is one frustrating roadblock shared across the gamut of art lovers, it’s the frustration over not being able to personally handle and explore a piece of art in a museum. The Getty Museum understood this burning desire and took advantage of AR technology to let their visitors have a more in-depth exploration of one of the pieces from their decorative arts collection. Using an online program launched within a web browser, a computer’s built-in webcam, and a printed out “AR tag”, an art lover can handle a 3-D model of a 17th century collector’s cabinet. By rotating and tilting the AR tag, the cabinet will spin 360 degrees and various doors can be opened and explored.                A student examines a box in the exhibition that is covered in AR tags. Image courtesy of the University of Groningen.

The University of Gronigen – Giving students X-ray vision Part of a permanent exhibit in their Hall of the Bernouilliborg, the University of Gronigen teamed up with Science LinX and Nanopodium to create a unique science experience for their students. The exhibit is comprised of multiple boxes covered with AR tags. By wearing a special set of glasses containing display screens and a camera, the boxes’ walls suddenly disappear for the user. The user can then tilt and turn the now ‘hollow’ box that contains various types of 3-D science-related models, such as a model of a chain of molecules.

The types of projects that are now possible with augmented reality are rapidly growing and the technology is some pretty exciting stuff to play with. But beyond the wow factor that comes with AR, what are some of the ways that arts organizations can use this technology in worthwhile and innovative ways? Can AR extend to projects beyond the visual arts? Are there ways that this technology can be used to engage with large audiences as well as the individual? I don’t think it is too far a stretch of the imagination to envision actors on stage reacting to digital props or musicians playing digitally created instruments. As with any new tech, it will be exciting to see how AR develops and continues to merge our reality with a digital one.

NAMP 2010 - Day One - Recap Discussions

David, Corwin and Amelia report out on Day One of the 2010 National Arts Marketing Project Conference. Items discussed: keynote by Chip Heath, breakout sessions (pros and cons), designing conferences for people with varied experience levels, social media rock stars, and more.

Fair Use of Dance-Related Materials: A Discussion

In response to CAMT's "Social Media, Video Footage and the Law" white paper, Lisa Niedermeyer from Jacob's Pillow Dance Festival contacted us with a related video about fair use as it relates to dance-related materials. As the white paper mentions, fair use can be a nebulous concept as far as what, how, and how much copyrighted material can be legally used. The video is a more detailed discussion of The Dance Heritage Coalition's published statement "Best Practices in Fair Use of Dance-Related Materials". It features curators, archivists, documentary filmmakers, librarians and other collectors of dance-related materials discussing what they currently regard as reasonable application of the Copyright Act's fair use doctrine.

What you need to know about viral video and the law

Social Media, Video Footage and the Law report from Technology in the ArtsTechnology in the Arts has just released a publication reviewing legal issues surrounding using video footage online. (Access the PDF publication here.) Whether you are in marketing, development, education or operations, chances are that you will encounter some kind of contract or legal issue involving performance footage, either online or offline.  This white paper serves as a survey of current industry trends and practices, as well as a guide to those exploring the ever-changing landscape of online media and the intellectual property and union issues associated with it. While nothing can replace the advice of a good lawyer on legal issues, this guide can alert you to potential problems while you are planning online media campaigns involving performance footage.

Do you have a story about issues you've had distributing performance footage online? Please share below.

Streaming, streaming everywhere

Social Media Monopoly. Source: Crystal Gibson Last week YouTube did a two-day test to preview streaming capability, a move that would place them directly in competition with streaming sites such as livestream, ustream, and justin.tv. Streaming capability was available to four select YouTube partners — Next New Networks, Howcast, Young Hollywood, and Rocketboom for two days. Like the existing streaming sites, YouTube will allow for real-time comments and, eventually, embedding in widgets and archiving old streams.

In all of YouTube’s communications , they only address giving this capability to their “content partners” anytime in the near future. YouTube content partners are people and companies that post regularly to the site and apply to YouTube in order to monetize their content with ads and rentals, obtain better quality for their uploads, and use YouTube’s Insight analytics tools. (Note: YouTube has a special program for non-profit partners. Check it out.)

Evan Rosenberg of Anaheim Ballet, a member of YouTube’s nonprofit program, produces the series “Anaheim Ballet: More Than Dance…” (See below for an excerpt.) He described the company’s hopes for its channel.

“YouTube has made it possible to not only showcase ourselves (Anaheim Ballet), but ballet in general to a global audience to the tune of over 24 million views. We look forward to using this additional tool (live streaming) in our continuing effort to spread the art of ballet across cultural, age, and economic boundaries.”

One of the videos on Anaheim Ballet's YouTube channel.

What are the implications for performing and performance arts organizations as streaming video becomes more and more ubiquitous? As a company or an artist, live performance is our product. Thus, we have faced issues with online video platforms since their rise in popularity:

We wonder if capturing that artistic product and distributing it online dilutes the aesthetic appeal.

We wonder if we should side with our artists and unions who deserve credit, payment, and a future in their industry, or with the insistent board member who says we must post video to capture the elusive younger market segment. We wonder if these interests are indeed in conflict.

We wonder if it cannibalizes box office revenues. And we wonder if we should give our audience members more credit; we know the difference between live performance and video, and so do they…right?

Online video is here to stay. This announcement is one more step in a long staircase of live streaming video becoming the norm. Fifteen years ago everyone had to have a website. Four years ago everyone had to have a Facebook page. Last year, everyone was going to mobile apps. With YouTube’s announcement, it’s easy to see performance footage moving from the movie theatre and the ballpark to laptops, phones, and iPads.

Speaking of new platforms for video, is everyone aware of the changes coming up for Twitter?