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Engagement


Using Artificial Intelligence for Audience Engagement in the Performing Arts

Lauren Cornwell | Published December 2019

Artificial intelligence continues to make its way into the main stream and into multiple industry sectors. The arts are no exception. Over the past few years, a wave of organizations are beginning to use artificial intelligence as a method to enhance the audience experience. In particular, the use of artificial intelligence in the facilitation of audience engagement is an interesting trend in arts organizations. This report focuses on how performing arts organizations are currently using technology for engagement and how emerging tech offers new engagement pathways.

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Immersive Technology: Is it Right for Your Theatre?

Lucy Mattout | Published November 2019

There are so many different types of technologies and combinations of them currently being used and developed in the performing arts industry to produce what is known today as ‘immersive experiences,’ created to enhance the audience experience. According to Josephine Machon, “in theatre discourse ‘immersive’ is now attached to diverse events that assimilate a variety of art forms and seek to exploit all that is experiential in performance, placing the audience at the heart of the work.” (22) However, these immersive experiences have different purposes across performing arts industries, as discussed in Playing With Reality In The Performing Arts - AR, VR, And MR,and each purpose requires a variation of AR, VR, and/or Mixed Reality technology packages for its implementation. But how to choose among all these choices is a question that has not been discussed enough in the theater industry.

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Connecting People to Place: How Digital Maps Advance Civic Engagement in the Cultural Sector

Lauren Saunders | Published November 2019

In a time where we can build and access a wealth of geographic information through our mobile devices and online, digital tools are being leveraged to make these kinds of civically engaged connections. Digital maps, in particular, have been built to service archival needs as well as transform the public’s interaction with art and archeological sites.  By examining how organizations have deployed various digital map technologies in their work, we can also see how these tools have practical value and the potential to more broadly advance the cultural fields. 

This report reveals the current opportunities for a variety of digital map intervention models that provide for deeper audience engagement with public art — including a case study and a lived experiment with a Google map public art tour.

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Live Streaming Performing Arts Using social media: why, how & best practices

Emily King | Published August 2019

Live streaming through social networks has become a growing trend for performing arts institutions interested in reaching larger audiences and expanding their online presence. In a study conducted by the Pew Research Center on how cultural organizations use different kinds of technology platforms to engage audiences, 29% of participating organizations stated that they host online events, with 81% of them streaming videos and 86% claiming to have expanded their online events within the past several years. This AMT Lab reports details why live streaming is important, what options are available, and what obstacles must be overcome to utilize live streaming in a successful and ethical way.

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Understanding Gamification for the Arts

Kara Post | Published July 2017

This report breaks down why gamification works in an arts management setting and what an arts organization will need to assess to create an effective digital gamified solution.

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WEARABLES IN THE PERFORMING ARTS: AN RFID PRIMER FOR ARTS MANAGERS

Rod Gingrich | Published June 2017

This report describes the capabilities of RFID and provides a quick overview of its many uses within the entertainment and performing arts sphere, where increasingly creative deployments are adding value to large-scale events for both audience and presenter.

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rfid technology: implementation possibilities in the patron experience

Anne Marie Padelford | Published February 2016

In this new white paper, AMT Lab Contributor Anne Marie Padelford takes a look at the emerging potential uses of RFID technology in museums. From education to ticketing, RFID could prove to be a powerful tool for museums to connect with their visitors.

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HOW CAN MOOC PROVIDERS CREATE AN INTERACTIVE LEARNING EXPERIENCE IN THE ARTS?

Wanqi Peng | Published January 2016

In this new publication, AMT Lab Contributor Wanqi Peng shares her research on the current state of arts education in Massive Open Online Courses (MOOCs). Included in the report is an overview of the field, a summary of trends in digital arts courses, and a course study following a pioneer of online arts education.

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GALLERY ONE AT THE CLEVELAND MUSEUM OF ART: CONNECTING AUDIENCES TO ART THROUGH TECHNOLOGY

Sarah Murphy | Published July 2015

Using WolfBrown’s “Making Sense of Audience Engagement” framework to explore the Cleveland Museum of Art’s Gallery One initiative and to show how technology is able to reach a wide audience by filling diverse needs of engagement. 

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PERFORMING ARTS IN THE WEARABLE AGE

Thomas Rhodes & Samuel Allen | Published June 2014

Wearable computing devices--including smartwatches, fitness and health tracking devices, and smartglasses--are projected to quadruple between now and 2018. What does their increased use mean for the performing arts? This paper introduces wearable technology, provides an overview of current experiments with these devices among performing arts professionals, and discusses potential implications and challenges for the field.

Note: For more information about Google Glass specifically, see "Through the Looking Glass: How Google Glass Will Change the Performing Arts."

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Creating Online Audiences For Orchestras

Bianca Oertel | Published April 2014

Discussion of current practices to cultivate online audiences and the potential opportunities they hold for the symphony orchestra industry.

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THROUGH THE LOOKING GLASS: HOW GOOGLE GLASS WILL CHANGE THE PERFORMING ARTS

Thomas Rhodes & Samuel Allen | Published January 2014

Findings from Google Glass beta testing in performing arts venues.

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GAMIFICATION IN THE ARTS

Andre Bouchard | Published May 2013

When and how to use game layers to enhance development and marketing.

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